Contact Center​

In the range of our services, we offer a functional contact center with a variety of tools for processing and consolidation of inquiries. 

Our contact center is ready to support a single-time project or to continuously provide client service. Its activities can be tailored both for an internal client, such as an information system user as well as for a commercial one – for instance, a shopper or customer topping up their account with I-Box.

Our contact center operators are able to process the inquiries in our own information systems or systems of our customers. In addition, the systems can be integrated to achieve effective solutions. 

In a timely manner and round the clock, regardless of your schedule – your customers’ inquiries will be processed according to the agreed business process or service scenario. 

On top of that, you get the statistics, recommendations if necessary, and flexibility for your enterprise.